Privacy Policy

1. Introduction
Rankode sp. z o.o. (“.rankode”) is an intelligent process automation software provider (the “Service”).

This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. During installation and usage of the software, entering into, connecting to, using and/or accessing any of the Rankode tools, you confirm directly that you have read, understood and agree to the Privacy Policy regulation. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, PLEASE DO NOT MARK THE CHECKBOX ACCORDING TO WHICH YOU CONFIRM THAT YOU AGREE TO THE PRIVACY POLICY. IN SUCH A CASE, DO NOT USE ANY OF THE RANKODE SOFTWARE AND TOOLS AND PROMPTLY ERASE ALL FILES AND DATA FROM RANKODE SOFTWARE.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Security of Your personal data is very important to Us. We want to process your data to the highest standards, which is why we have prepared this Privacy Policy (“Privacy Policy” or “Policy”) describing how and for what purposes We process personal data when using the Platform and what rights you have in connection with our use of Your personal data.
This Privacy Policy applies to individuals interested in using Platform functionality who have a User Account ("Users"). This Policy applies only to the processing of personal data by Us. This Privacy Policy does not apply to any sites or services owned or operated by third parties to or from which Platform may link. Our Service does not address anyone under 13 (“Children”).
Personal data means any information relating to an identified or identifiable natural person (“You”). Any capitalized terms used herein should be understood as defined in the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) unless otherwise defined herein.

USERS OF THE PLATFORM
Access to the Service Functionality for Users do not require registration of User Account.

2. Information Collection and Use
We collect several different types of information to provide and improve our Service to you. If you are located outside the UE and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We ensure you that while collecting the information, we respect all your data protection rights, especially indicated in actual rules of law such as GDPR (European Union Regulation on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – General Data Protection Regulation [OJ L 119, 4.5.2016, p. 1–88]).

According to GDPR every person whose data are processed by Rankode has:
1. Right of access to Data – You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation as to whether we are using your data; details about how and why it is being used; and details of the safeguards which are in place if we transfer your information outside of the European Economic Area ("EEA");
2. Right to update your Data;
3. Right to delete or restrict use of your Data – You have a right to ask us to delete personal information which we are holding about you in certain specific circumstances. We do not delete data like report, email address or documents/files on which report was based on. Please be aware that in such a situation, you will not have a possibility to use any Services provided by Rankode;
4. Right to revoke your agree for Data processing – If you revoke your agree Rankode will stop processing your Data which are collecting based exclusively on your consent. Cancellation of your agree do not deprive the legal base of hitherto Data collecting;
5. Right to Data portability – You have a right to ask us to provide your personal information to a third-party provider of Services in certain specific circumstances;
6. Right to object – You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person's legitimate interest.

Requests
User has the right to make a request for access or erasure of User’s data - Rankode shall provide information to the User on action taken on a request on the User’s rights without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months when necessary, taking into account the complexity and number of the requests. If the request is made by electronic form, the information will be provided in the same way.

If Rankode does not take action on the User’s request, Rankode shall inform the User without delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

Every User’s request shall be provided free of charge.

3. Data Collector and Information Obligation
Rankode is data controller, incorporated under the laws of Poland following the data:
ul. Towarowa 20B, 10-417 Olsztyn
KRS: 0000962048
NIP: 7393966564
Legal form: z o.o. (limited liability company)
REGON: 521676292
Registered by: DISTRICT COURT IN OLSZTYN, VIII COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER
Represented by: Łukasz Malicki, CEO
Contact data: office@rankode.ai
Information clause

According to Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) , we inform you that:

Personal Data Administration

The Administration of your personal data is:
Rankode Sp. Z O.O.
ul. Towarowa 20B, 10-417 Olsztyn
Contact data: office@rankode.ai

Purposes of personal data processing

Rankode uses the collected data for the following purposes:

• to provide and maintain the Service,
• to notify you about changes to our Service;
• to allow you to participate in interactive features of our Service when you choose to do so;
• to provide customer care and support;
• to provide analysis or valuable information so that we can improve the Service;
• to monitor and optimize the usage of the Service;
• to detect, prevent and address technical issues;
• to record your preferences concerning advertising and marketing communications;
• to make possible and continue running Rankode's business, e.g. for accountancy reasons;
• to comply with a legal obligation;
• to protect and defend the rights or property of Rankode;
• to prevent or investigate possible wrongdoing in connection with the Service;
• to protect the personal safety of users of the Service or the public;
• to defend against legal liability.

Legal basis for the processing of personal data

Personal data is processed on the basis of art. 6 sec. 1 lit. c) and e) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR). We may also process personal data on the basis of our legitimate interest in particular to establish and protect our rights or to assert claims (Article 6(1)(f) of the GDPR). In connection with the information on our activities, we process personal data on the basis of our legitimate interest in accordance with Article 6(1)(f) of the GDPR. Where applicable law requires consent to send commercial information to a designated recipient who is a natural person by electronic means of communication, in particular by electronic mail, we process personal data in connection with informing about our activities on the basis of (voluntary, specific, informed and unambiguous) consent pursuant to Article 6(1)(a) of the GDPR.

In addition, we process personal data on the basis of and within the framework of legal obligations (e.g., accounting or tax law or on request to make personal data available to the competent authorities in accordance with the law) (i.e., on the basis of Article 6(1)(c) of the GDPR).

Information about recipients of personal data

Personal data may be transferred to other entities in accordance with European Union law or national law. The recipient of personal data may be consumer organizations providing advice on individual matters. Personal data will be stored for a period justified by the purpose of processing.

Personal data storage period

Personal data will be stored for a period justified by the purpose of processing.
The texts you send to Rankode are processed only temporarily, insofar as it is necessary to perform and deliver the analysis. In connection with the use of the Platform functionality, we process personal data on the basis of Article 6 (1) sentence 1 (b) GDPR.
Your texts are not permanently saved and are deleted after the contractual service is performed, based on the Terms and Conditions.

Personal data storage period

Powers under Art. 15-19 and 21 of the general regulation of the European Parliament and of the Council (EU) 2016/679

You have the right to access, rectify your personal data, limit processing. You can also delete them if the data is no longer necessary for the purposes for which it was collected or processed unlawfully. Your personal data may also be deleted to comply with a legal obligation provided for in Union or national law. You can object at any time, which will result in the discontinuation of the processing of personal data, unless the name of the organization demonstrates that there are valid legitimate grounds for processing that override the interests, rights and freedoms of the data subject.

Right to lodge a complaint

You have the right to lodge a complaint to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, when you consider that the processing of personal data by the administrator violates the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council.

Information on voluntariness or obligation to provide personal data

Providing personal (contact) data is voluntary to the extent necessary to answer.
From time to time, we may ask for your consent (Article 6(1)(a) of the GDPR) to process your personal data for purposes that may not be directly related to your use of the Platform.

• Personal
While you use our Service or contact us, we may ask you to provide us with certain personally identifiable information that can be used to get access to the Services, contact or identify you (“Personal Data”) – e.g. e-mail address, mobile, phone, name. Such Personal Data will be used only for the purpose you know and accept.

In the course of using the Service, User uses it’s email and uploads the file his personal data as follows; GitHub link, any other repositories, social media links, technologies applied for work. Rankode may also collect data about the date.
The files sent or shared will be stored indefinitely, as they are the basis for subsequent complaints or questions in the context of the analysis/service offered (but no longer than six years).

In using the Service, you shall make available those documents that you want to upload to our servers. Uploading these files is necessary to enable us to provide our services and perform contextual analysis. We could process the uploaded texts and files over a period to train and improve our neural networks and analytical algorithms.

If you use the paid version of the Platform and store your files on the Platform, we store your documents for as long as you use the Platform.

We process your personal data for the following purposes:
 purposes of processing carried out by law:
- to comply with the legal obligations imposed on the Rankode, resulting in particular from tax and accounting legislation, as well as from anti-money laundering and anti-terrorist financing legislation.
- for the purposes resulting from legitimate interests pursued by Rankode, i.e., maintaining relations with the User, monitoring, and analysing your way of using the Platform, improving User experience, improving efficiency and quality and developing the Platform, ensuring data and information security, combating fraud and abuse or if it is necessary to establish, pursue or defend legal claims.
 purposes of processing with the consent of use
- to conclude an agreement with the User and perform the agreement to which the User is a party, including providing the User with services of the Platform and ensuring access to the Functionality.

The data within the framework of individual services are collected and processed in a detailed manner described in the Terms of Use of the Platform, which you can find on our website: www.rankode.ai

• Usage data
When you access the Service, we may collect certain information automatically, including, but not limited to the IP address, e-mail address, the type of Internet browser you use, and all the files you upload to the Service and other diagnostic data. Usage Data may include:

- first and last name(s),
- a mailing address,
- tax identification number and other numbers identifying the legal entity,
- e-mail,
- phone number,
- other contact details,
- name and address of a sole proprietorship or company,
- other data contained in User Content provided to Platform.

Usage Data make as possible to provide and maintain our Service. We analyze Usage Data in order to improve our Tools and Service. Following data may be needed for the endless improvement of our service.

User’s email address is basically an only thing we need to provide Service - to send the report and to make any complaints, send a bill, answer questions in the event of inquiries, etc., as well as to send the newsletter (after prior consent).

Third-party technology companies help us collect data about you to build a profile of your preferences based on your activities when you visit or use our Services and websites. We also use these companies to automatically collect data from you when you use our Service to help us identify the advertising served to you and what you do after seeing those advertising.

We may also request personal information other than those indicated above when it is necessary to enter or perform an agreement with us or to exercise a right or to comply with a legal obligation.

5. Processing and managing data

Legal basis
The legal basis for collecting unique/usage/cookies data by Rankode are as follows:

o User’s consent to collect data – permission users provide while accepting this Privacy Policy (art. 6-1-a. GDPR). The User is not obligated to agree to the collection of their data. However, without permission to do so, any usage of Rankode's Tools and Services is not possible (for more details, look at “Privacy Policy” introduction);
o Performing Rankode's obligations under any contract with User, for example, to comply with the Terms of Service (art. 6-1-b. GDPR);
o Rankode's legitimate interests include operating, maintaining and improving Services, running, growing and developing business (art. 6-1-f GDPR). According to art. 6-1-f GDPR Rankode will ensure that its legitimate interests do not outweigh the User’s interests or fundamental rights and freedoms that require personal information protection.
o In connection with the information on our activities, we process personal data on the basis of our legitimate interest in accordance with Article 6(1)(f) of the GDPR. Where applicable law requires consent to send commercial information to a designated recipient who is a natural person by electronic means of communication, in particular by electronic mail, we process personal data in connection with informing about our activities on the basis of (voluntary, specific, informed and unambiguous) consent pursuant to Article 6(1)(a) of the GDPR.
o From time to time, we may ask for your consent (Article 6(1)(a) of the GDPR) to process your personal data for purposes that may not be directly related to your use of the Platform.

Data processors
We use service providers in order to make it possible to use and provide some or all parts of the Platform. We remain responsible for your personal data and take all necessary measures to protect your personal data as provided in this Policy.

Service providers and partners
We use the following categories of data processors: clouding service providers, analytics software providers (Google Analytics from Google Inc, Facebook Inc; they handle only anonymized data), email service providers, as well as other service providers necessary or supportive of business to ensure high quality customer service, satisfaction and security.
We may also share personal data with entities providing for us: accounting, HR and payroll services, marketing services, IT services, financial services, legal services, consulting services and other services related to running our business. Entities processing personal data as part of our services are required to ensure their protection and respect your rights in accordance with applicable law.

The full list of such service providers together with their contact details is available upon request.

Related entities, acquisitions and restructurings
In the case of a merger or acquisition, as well as the reorganization of our business, the commencement of joint ventures with other entities and the assignment or cession of all or part of our business, we may transfer some or all of the personal data to other entities (in particular to the acquiring entity and the legal successor). Personal data may also be disclosed in the event of restructuring, bankruptcy or the establishment of forced administration.

• Analyzing
To process, monitor and analyze the use of our Service, we may transfer your Usage Data to third parties’ analytics services, for example, provided by Google and Linkedin such as:
o Google BigQuery
o Google Cloud
o Google Cloud Vision
o Google Analytics
o Linkedin Insight Tag,
o Google Ads
o Wix tools

Rankode may also transfer your data to third-party advertising and technology companies to serve to advertise and provide aggregated data to assist in helping to promote when you use our Services. To achieve this, we may transfer your Usage Data, e.g. IP address, country/city of User, to a third party. This situation may occur when Google Analytics Cookies (Google Analitycs 4) are used.

We only disclose your personal data to third parties without your prior consent if provided in this Policy or the law. We may disclose your personal data to the following third parties:
 an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. The legal basis for such disclosure and transfer are our legitimate interests, provided your interests or fundamental rights and freedoms do not override them.
 competent administrative, supervisory and law enforcement authorities, institutions and other authorized entities in the country and abroad if required by applicable law, as well as at their request under procedures provided for by law. We may also transfer personal data to authorities, institutions and third parties to ensure the safety of users, combat fraud and abuse or if it is necessary to establish, exercise or defend legal claims.
 our lawyers, auditors, and other professional service providers. The legal basis for such disclosure is our legitimate interests to protect our rights or complying with our legal obligation, as applicable.

Personal data may be processed automatically, in particular for the purposes of adapting the content of the Platform to the User's preferences, optimizing the use of the Platform, sending messages, statistical analysis or presenting individualized marketing content. Automatic processing will not have legal effects or similarly substantially affect the data subject. The User consents to such automatic processing separately by selecting the appropriate option in the checkbox.

• Data security
The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The main risk of our processing of your personal information is if it is lost, stolen or misused. This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public information that you would prefer to keep private.

However, we take all reasonable precautions to safeguard the confidentiality of your personal information, including through the use of appropriate organizational and technical measures. We use industry-standard practices to protect the confidentiality of any personal information that we might collect from you. We limit the access to User data to employees performing a legitimate business function that requires them to access and use your data to supply you with our Services. We also review our security procedures periodically to consider appropriate new technology and updated methods to ensure we continue to protect your data.

• Database
For now we do not build personal database with the information provided to us by Users but the data is collected to be used in specific period of time. Because of never-ending development of our product we may start building a database in the future. If the changes are made, we will inform you about that and wait for your response if you agree to the new terms.
Over time, we will collect email addresses and files that have been analyzed and reports based on the above files. They will be stored indefinitely.
Your personal data will be stored in the countries of the European Economic Area ("EEA"). However, some of the services we use may require data transfer and processing outside the EEA. Any such transfer of personal data will comply with applicable regulations and will be based on appropriate legal safeguards, i.e. (i) the recipient is in a country which provides an adequate level of protection for personal data (including in the U.S. if the recipient is certified under the Privacy Shield programme), or (ii) under an instrument which covers the GDPR requirements for the transfer of personal data to recipients outside the EEA.

• Additional sites
Our Service may contain links to other sites that we do not operate. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or Services.

• Data transfer
Your information, including Personal Data, may be transferred, according to art. 28 GDPR, to third parties. In such a case, we obligate each Processor to respect all user’s rights and protect their data. Transfer of Data is admissible only to realize the purposes of collecting your data. Rankode will take all steps reasonably necessary to ensure that your data is manipulated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

• Storing period
We keep your personal information for no longer than necessary for the purposes for which the data is being processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and as required to comply with applicable laws and establish, exercise or defend our legal rights.

We will process personal data during the period of validity of the agreement concluded by Rankode with the User concerning the use of the Platform Functionality by the User and for the period of limitation of claims resulting from the concluded agreement (as a rule, for a period of six years from the end of the year in which the agreement was terminated or expired). After the expiry of the above periods, the data will be deleted, unless their further storage is an obligation under the law, remains necessary for the fulfilment of contractual obligations, for the establishment and protection of our rights or the assertion of claims, or if further processing is possible or necessary under the law on a basis other than consent.

Notwithstanding the above, if the processing of personal data is based on your consent, you have the right to withdraw your consent at any time (whereby withdrawal of consent will not affect the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal). We will stop processing your data immediately if you withdraw your consent, unless further processing is possible or legally necessary on other grounds than consent. Withdrawal of consent may take place by direct contact with Rankode.

• Temporary storage of metadata during document analysis
This information is processed in accordance with Article 6(1), sentence 1(f) of the GDPR based on our legitimate interest in improving the functionality of our products, as this facilitates the identification of any sources of errors related to the analysing process. This data is stored in a database to which only selected employees have access.

In addition, we may collect the following data in connection with the use of Platform:
- date and time of access.
- browser type and version.
- operating system.
- URL of the previously visited website.
- the amount of data transferred.
- the requested domain.
- notification of successful download.
- password searched for when using a web browser; abbreviated/anonymized IP address.
- full IP address.
- diagnostic information in case of errors.

The data processing is carried out in accordance with Article 6(1), sentence 1(f) of the GDPR based on our legitimate interest in improving the stability and functionality of Platform. The data is stored for strictly technical reasons. Platform access data is used for error analysis, ensuring system security, logging Platform access, and improving our analytics services. We also use geolocation to determine the region from which you visit our website based on your IP address. We use this information to see if we can offer you a service in your region, which corresponds to our legitimate interests under Article 6(1), sentence 1(f) of the GDPR.

6. Newsletter
Everybody can subscribe to the newsletter. Subscription is free of charge and it starts with explicit consent (by selecting the appropriate consents and providing an email address).
The newsletter service consists in periodical sending to the User's e-mail address newsletter and messages containing marketing content (commercial information) of Rankode and its business partners. Newsletter subscription is voluntary and free of charge. The newsletter service is provided for an indefinite period and the User may unsubscribe from it at any time.
The rules of the Newsletter are contained in Newsletter Terms & Conditions. You can access this via www.rankode.ai/newsletter.

7. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data, including a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. Cookies are a technology commonly used to store and transfer information, including remembering user settings and preferences, collecting statistics, and optimizing websites, personalizing displayed content and matching ads.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service.

• Examples of Cookies we use:
o Session Cookies. We use Session Cookies to operate our Service;
o Preference Cookies. We use Preference Cookies to remember your preferences and various settings;
o Security Cookies. We use Security Cookies for security purposes
o Cookies used by Google Analytics 4.

8. Complaints

1) Complaints regarding the functioning of this website, newsletter or shared Digital Content or Digital Service can be submitted directly to me at the e-mail address provided – office@rankode.ai.
2) Rankode will consider each complaint within a 14 calendar days, also responding to it via e-mail.
3) You also have the option of using non-judicial means of dealing with complaints and pursuing claims. You have the option of applying to a permanent amicable consumer court with a request to settle a dispute arising from the concluded contract, ask the voivodship inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between us, use the assistance of the poviat (municipal) consumer rights ombudsman or a social organization whose statutory task is to protect consumers.
4) You can also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr.
The platform is used to resolve disputes between consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service contract.

Judical remedy
User shall have the right to an effective judicial remedy at the relevant court where User considers that it’s rights under GDPR have been infringed as a result of the processing of his personal data in non-compliance with GDPR.

9. Children’s Privacy

Our Service does not address children.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and know that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to privacy policy.
Rankode reserves the right to revise or modify this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on Rankode's page. We will also notify you via email and/or a prominent notice on our Service before the change becomes effective and update the “effective date” at the top of this Privacy Policy.

You will also be expected to confirm that you have read, understood and agree to the new Privacy Policy regulation. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, PLEASE DO NOT MARK THE CHECKBOX ACCORDING TO WHICH YOU CONFIRM THAT YOU AGREE TO THE NEW PRIVACY POLICY. IN SUCH CASE, PLEASE STOP USING THE SERVICE AND PROMPTLY ERASE ALL RANKODE FILES FROM THE PLATFORM.

Changes to this Privacy Policy are effective when they are posted on this page.